DentaHub tracks every treatment from Pre-Determination through completion. When insurance approves, patients are automatically emailed a booking link. AI-powered prioritization tells your team exactly who to call first.
| Patient | Service | Status | Follow-up |
|---|---|---|---|
| Wilson, A. | Crown — 27211 | Pre-D Sent | Feb 10 |
| Johnson, S. | Root Canal — 33111 | Scheduled | — |
| Chen, M. | Implant — 79421 | Pre-D Received | Feb 8 |
| Patel, R. | Bridge — 62501 | Completed | — |
Every dental practice loses revenue to these gaps in the treatment workflow.
Insurance responds in Dentrix Document Centre, but staff are too busy to check consistently. Approvals sit there for weeks.
Insurance approves the treatment, but the patient never gets called. Staff intend to follow up but get pulled in other directions.
Tracking treatments across multiple locations with Excel leads to missed cases, outdated data, and hours of manual work every week.
You have no easy way to see how many recommended treatments actually convert to completed procedures across your practice group.
Without systematic tracking, cases silently drop off. By the time anyone notices, the patient has moved on or the approval has expired.
Across 7 live clinics and 326,000+ tracked procedures, we consistently see 60-65% of approved treatments go unscheduled. For a typical multi-location practice, that's $15K+ per clinic per month sitting on the table.
RecallMax, Weave, and Dental Intelligence are great tools — but none of them track the insurance pre-determination process where the real conversion bottleneck occurs.
DentaHub fills this gap with end-to-end visibility from the moment a treatment is planned to the day it's completed — including automated patient outreach.
Built specifically for Dentrix practices managing insurance-dependent treatments.
A lightweight agent on your Dentrix PC syncs treatment plans, Pre-D status, scheduled appointments, and completed procedures — automatically, every few minutes.
See every case with color-coded status badges across 18 workflow stages. Filter by clinic, doctor, status, or date range. Nothing hides.
Daily digest emails at 8 AM with cases needing attention. Escalation alerts for overdue follow-ups. Weekly performance summaries every Monday.
One unified view across all your locations. Conversion funnel, KPI cards, and clinic-by-clinic breakdowns. Built for practice groups and DSOs.
Automatic follow-up reminders at configurable intervals. Overdue cases escalate to managers. The system ensures accountability without micromanagement.
Self-service admin panel to hide routine procedures (cleanings, x-rays) from your tracking view. Data stays saved — just decluttered.
When insurance approves treatment, patients are automatically emailed a booking link. DentaHub tracks opens, clicks, and whether the patient actually scheduled — closing the biggest drop-off in your conversion funnel.
Critical updates via text message for urgent follow-ups. Configurable per user. Powered by Twilio for reliable delivery.
AI scores every case by dollar value, freshness, workflow stage, and clinic conversion history. Your team calls the $3,000 crown first — not the $150 filling from 3 weeks ago. Same staff, more revenue recovered.
Automated conversion funnel reports by week and clinic. Replaces manual Excel tracking with one-click PDF/Excel exports.
Every exam, every provider, every day — with the treatment dollars each dentist actually diagnosed. Credited to the dentist who did the exam, not whoever the plan gets booked under. Providers who found nothing are listed first.
How many of your hygiene visits actually included a recall exam. A cleaning without an exam is a diagnosis that never happened — and revenue that walks out the door on schedule, every six months.
A rolling 14-day view of what is booked and what is empty across every clinic. See the holes in next week's schedule while there is still time to fill them.
Every case list and every report exports to Excel in one click. Hand a clinic manager the file, let them sort it by office and provider, and the conversation is over in five minutes.
Pre-D tracking fixes what happens after treatment is diagnosed. This fixes what happens before.
Dentrix records a treatment plan against the provider who will do the work — which is frequently not the dentist who diagnosed it. So per-provider production reports credit the wrong person. DentaHub attributes every diagnosed dollar to the dentist who performed the exam that day, which is the only way the number means anything.
No changes to your Dentrix workflow. No staff retraining. It just works.
Our team installs a lightweight Windows service on your Dentrix PC. It reads data via standard ODBC — no changes to Dentrix itself. Read-only access — DentaHub never writes to your Dentrix database.
Set up notification schedules, escalation rules, and team access. Exclude procedure codes you don't need to track.
Cases start flowing in automatically. Patients get booking emails when approved. Your team gets reminders, managers get visibility, and treatments stop falling through the cracks.
A full walkthrough of the Pre-D workflow, AI follow-up queue, cohort reports, and automated patient emails.
Demo environment · No sales script · Real workflow
Configurable alerts ensure every case gets the attention it needs — automatically.
The biggest drop-off in treatment conversion happens when patients aren't contacted after insurance approves. DentaHub closes that gap automatically.
Hi Sarah,
Your insurance has approved coverage for your upcoming dental treatment. Here are the details:
Every patient email is tracked end-to-end. Your team sees exactly where each patient is in the booking process — no guesswork, no follow-ups falling through the cracks.
$500 per location, per month. Every feature included in every plan — no tiers, no gating, no per-user fees.
Book a 20-minute demo and we'll show you exactly how DentaHub tracks the treatment conversion workflow — including automated patient booking emails — in a real Dentrix environment.
About 30 minutes per clinic. Our team installs a lightweight sync agent on your Dentrix PC via remote session. No changes to Dentrix itself, no staff retraining required.
DentaHub works with all modern Dentrix versions using standard ODBC connections. As an authorized Henry Schein Technology Partner, we maintain compatibility as Dentrix updates.
When insurance approves a treatment, DentaHub automatically sends the patient a branded email from your clinic with their treatment details and a link to book. We track whether the email was opened, whether the patient clicked the link, and whether they actually scheduled — all visible in your dashboard.
No. Month-to-month billing, cancel anytime. We also offer annual plans with 2 months free if you'd like to save.
No. DentaHub is read-only — it pulls data from Dentrix but never writes to it. Your Dentrix database and workflows remain completely untouched.
Yes. All data is encrypted in transit and at rest, hosted on secure cloud infrastructure, and fully compliant with healthcare data privacy regulations. Daily automated backups ensure nothing is ever lost.
We're currently built specifically for Dentrix. Support for Open Dental and Dentrix Ascend is on our roadmap.
Dentrix records a treatment plan against the provider who is scheduled to perform the work, which is often not the dentist who found the problem. DentaHub attributes diagnosed dollars to the dentist who performed the exam on that patient that day, summing everything planned for that patient regardless of who the plan is booked under. That is what makes a per-provider diagnosis number meaningful rather than a reflection of who happens to have chair time.
No. Pricing is per location, and every plan includes every feature. Add as many doctors, managers, and front desk staff as you like at no extra cost — the whole point is that nobody is left outside the system.
Our AI engine scores every active case by combining dollar value, time since last status change, workflow stage, and your clinic's historical conversion rates. Cases are ranked so your team always knows who to call first for maximum revenue recovery. Scores update automatically every hour.